StarSports Privacy Policy

At StarSports, we respect your privacy and are committed to protecting your personal data whenever you use our site, our mobile apps, or our sportsbook and casino services. This Privacy Policy explains how we collect, use, store, and share your information when you register for star sports betting, play at our star sports casino, or place a wager through our sportsbook. By creating an account or browsing our platform, you agree to the practices described below.

Who We Are

StarSports is operated by Star Racing Ltd, licensed by the UK Gambling Commission under licence number 009177, and in Ireland by the Gambling Regulatory Authority of Ireland under registration number GRAI-0385-RB-26-0001. We at StarSports take data protection seriously and comply with applicable UK and Irish data protection laws, including UK GDPR.

Information We Collect

When you use starsports.bet, whether through starsports login, star sports app, or our website, we may collect the following categories of information:

• Identity details such as your name, date of birth, and address, provided during starsports register
• Contact information including email address and telephone number
• Payment details when you make a deposit via Visa, Mastercard, Maestro, Apple Pay, or Bank Transfer
• Account activity, including star sports bet history, deposits, and starsports withdrawal requests
• Technical data such as IP address, device type, and browser information when you access star sports live or star sports in live betting markets
• Communications you have with our customer support team via LiveChat, email, or phone

How We Use Your Information

Our StarSports platform uses your data to operate your account, process transactions, and provide you with services such as star sports betting, star sports casino games, and live wagering through star sports live casino. We use this information to:

• Verify your identity before your first withdrawal, in line with our regulatory obligations
• Process deposits and starsports deposit transactions securely
• Detect and prevent fraud, money laundering, and underage gambling
• Personalize offers, including starsports bonus, starsports free spins, and starsports promo code communications
• Improve our star sports app, star sports casino app, and overall website performance
• Respond to your enquiries through our support channels

Marketing Communications

We may use your contact details to send you information about our star sports casino bonus offers, starsports no deposit bonus promotions, starsports bonus code campaigns, and other relevant updates such as our Star Casino Club loyalty rewards. You can opt out of marketing communications at any time by adjusting your account preferences or contacting our support team. We will not send you marketing materials if you have withdrawn your consent.

Legal Basis for Processing

Our StarSports Casino processes your personal data based on the following legal grounds:

• Performance of our contract with you, such as processing your starsports deposit or starsports withdrawal
• Compliance with our legal obligations as a licensed operator under the UK Gambling Commission and the Gambling Regulatory Authority of Ireland
• Our legitimate interests, including fraud prevention and service improvement
• Your consent, where required, for marketing or optional cookies

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Payment providers to process transactions through Visa, Mastercard, Maestro, or Bank Transfer (Yaspa)
• Identity verification services required before your first withdrawal
• Regulatory bodies, including the UK Gambling Commission and the Gambling Regulatory Authority of Ireland
• Our game providers, such as Pragmatic Play, Evolution, and NetEnt, where necessary to deliver our star sports casino login experience
• Fraud prevention and law enforcement agencies, where legally required

Data Security

We at StarSports implement technical and organizational safeguards to protect your personal data from unauthorized access, alteration, or disclosure. Our systems are designed to secure your account information whether you access StarSports via desktop, our star sports app, or our iOS and Android applications. Despite our efforts, no system is completely immune to risk, and we encourage you to keep your starsports login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with our regulatory and legal obligations. Account and transaction records are typically retained for a minimum period required under UK and Irish gambling regulations, after which we securely delete or anonymize your data.

Your Rights

As a user of our StarSports platform, you have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the UK Information Commissioner's Office or the Irish Data Protection Commission

To exercise any of these rights, please contact us at cs@starsportsbet.co.uk or info@starsportsbet.co.uk.

Cookies

Our site uses cookies to enhance your browsing experience, remember your preferences, and analyze how you interact with our star sports casino and sportsbook features. For more details on the types of cookies we use and how to manage them, please refer to our separate Cookie Policy.

International Data Transfers

As StarSports serves customers in the United Kingdom and Ireland, your data may be processed within these jurisdictions or transferred to trusted service providers elsewhere, subject to appropriate safeguards consistent with UK GDPR requirements.

Responsible Gambling and Data Protection

We may use certain account data to support responsible gambling measures, including monitoring deposit limits and identifying patterns that may indicate at-risk behaviour. This processing helps us promote safer play across our star sports casino and sportsbook products.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team via LiveChat, phone at 01273 936840 (Enquiries) or 08000 521 321 (Betting), or by emailing cs@starsportsbet.co.uk or info@starsportsbet.co.uk. Our support team is available daily between 8:00 and 00:00 UK time.